FAQ

Q: My breastpump is not working? What do I do?

Call us!

If it’s within the warranty we can replace any items that need replacing. If your warranty has expired, we will still help you troubleshoot your pump!

See our troubleshooting page for helpful tips.  Contact us on our website or email us at warranty@motherschoiceproducts.com

Warranty: Purely Yours, Purely Yours Ultra 1 year on pump motor (with a proof of purchase-save your receipts!)

Finesse 2 year on pump motor (with a proof of purchase-save your receipts!)

HygieniKit Collection Kit 90 days

 

Q:  How do I put together my collection kit?

Q: How do I make more milk for my baby?

 

Q: How do I clean my pump and its parts?

Q: Do you offer service and support in French?

Yes we do. Our customer care representatives speak both English and French. Our toll free phone number is 1.800.604.6225 and you can reach one of our representatives between the hours of 8:30 AM PST to 4:30 PM PST.

Q: How quickly will I get my replacement parts?

As long as Purolator serves your community with next day delivery it should arrive the next day.